Customer Service - Technical, Education, Production - Live Entertainment
The Technical Director supports the New World Symphony (NWS) / New World Center (NWC) and the Vice President, Program Operations by providing excellent technical, production, and customer service to ensure a positive experience for all artists, coaches, fellows, staff, patrons and users with associated activities and/or events in order to maintain the NWS/NWC's image as a preeminent performing arts organization and venue. As directed by the Vice President, Program Operations, the Technical Director will work with a high degree of independence overseeing activities and events by making informed decisions that are in the best interest of the NWS/NWC and all users. To keep the Vice President, Program Operations informed of all technical and production operational issues. The Technical Director will maintain ongoing communication with the Vice President, Program Operations, internal departments, and external clients to evaluate and identify strategies to improve performance of the NWS/NWC.
A bachelor’s degree, preferably in theater production; minimum of five years of manager-level theatrical production experience, at a music school, orchestra, or other performing arts organization; knowledge of and experience with current-technology audio equipment (DigiDesign D1 mixing console, Yamaha DM2000V2 mixing console), lighting equipment (GrandMA and ETC Ion lighting consoles, Varilite VL-1000TS moving lights) and video projection systems (Christie Roadie HD30K), mechanical staging, rigging and screen systems, sound reinforcement, and Vectorworks CAD software; knowledge and experience working with electrical 220V power distribution; proven management, supervisory and organizational skills; ability to interact effectively as both leader and team player with variety of personalities; excellent written and oral communication skills; attention to detail and to the highest standards of theatrical production and concert presentation; knowledge of OSHA safety standards for arena and performing arts venues; ability to manage numerous projects and productions simultaneously in a demanding, multi-activity work environment; working familiarity with classical orchestral and chamber music.
Schedules and supervises six full-time production technicians as required for all NWS-related activities held at the New World Center, elsewhere in the Miami area, and on domestic and international tours. Hires and supervises additional part-time production crew members, on-call technicians and IATSE crew as required. Works closely with the Vice President, Program Operations and Vice President, Facilities in managing and facilitating the day-to-day logistical and technical requirements of all NWS programs and other institutional activities. In conjunction with the Vice President of Business Development, Director of Business Development and Business Development Manager, plans and manages the production of all third-party activities held at the New World Center. Acts as primary liaison to with third-party organizations regarding their logistical and technical requirements. Schedules and supervises production technicians for third-party activities. Oversees the Assistant Technical Director for all scheduling and supervision of outside contract labor for rental and designated NWS events. Serve as primary stage manager for all NWS-related and third-party activities held at the New World Center; responsible for calling all necessary stage entrance, audio, lighting and projection cues. Oversees the recruitment, hiring, and required training of Production Technicians in order to establish a well-rounded, technically proficient team of technicians. Arranges piano orders, deliveries and tuning schedules, in consultation with the Vice President, Program Operations for all third-party rentals. Manages local truck rental and trucking arrangements. Supervises and participates in truck loads, drives when appropriate, and approves all tour-related trucking arrangements. Manages and participates in setting the stage according to the conductor’s specifications and to provide the best possible working environment for the musicians. Plans, supervises and participates in stage changes during rehearsals and concerts. Secures all necessary sound and lighting equipment, as instructed by the Assistant Vice President, Program Operations and coordinated with the Director of Lighting and the Director of Audio Services. Ensures that stage and audience areas are properly lit. Manages and participates in all other matters related to the daily operations of the stage and elsewhere in the Miami area, and on domestic and international tours. Maintains inventory of all New World Center- and NWS-owned stage-related equipment and instruments. Ensures that stage-related equipment is properly maintained. Oversees design and/or construction of new stage-related equipment as required. Develops and manages stage- and equipment-related budgets, in conjunction with the Assistant Vice President, Program Operations. Enforces all necessary safety procedures and takes appropriate action to address any safety related issues. Participates in weekly departmental and other production meetings. Holds and leads meetings of production technicians at least weekly. Performs all other duties as assigned.
PHYSICAL AND WORKING DEMANDS:
The physical and working demands are representative of the physical requirements necessary and environmental characteristics present to successfully perform the essential functions of the Technical Director. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Technical Director. The Technical Director is regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl; and must frequently lift and/or move up to 50 pounds. The employee is constantly required to exert various types of physical exertion, such as prolonged reaching, bending, kneeling, and lifting. Vision abilities required by this job include close vision. The Technical Director works in indoor and outdoor work settings with mild to adverse exposure to environmental hazards and must be able to climb stairs and ladders and walk long distances to access all areas of the facility. The noise level in the work environment is usually mild to loud. The employee in this position works in varying settings and will be subject to noise and atmospheric conditions such as fumes, odor, dust, etc.
Additional Salary Information: Extensive benefits package including medical, dental, vision, short- and long-term disability and life insurance; paid vacation, personal, sick and designated holiday leave; employer-matched 401k plan; parking privileges.
About New World Symphony
Founded in 1988 by Artistic Director Michael Tilson Thomas, the New World Symphony, America's Orchestral Academy, is a dynamic, internationally recognized post-graduate educational institution with a mission to prepare gifted graduates of top music schools for leadership roles in orchestras and ensembles around the world. NWS fellows are challenged by a demanding course of practical training, performances and instructional activities intended to develop the full complement of skills and qualifications required of musicians in the 21st century. The three-year fellowship program offers a wide range of performance and educational opportunities in both domestic and international venues. The New World Symphony's success may be measured in part by the careers of its hundreds of alumni who have attained positions with professional orchestras and ensembles throughout America and around the world.
During the 2018-2019 season, the New World Symphony is completing its ninth season in the new Frank Gehry-designed campus—a laboratory for the way classical music is taught, presented and experienced—in the heart of Miami Beach's Art Deco district. A highlight of the new campus is its unpr...ecedented integration of technology into educational, rehearsal and performance spaces. An iconic concert auditorium features a nearly 360-degree projected video and lighting capability; a large additional complement of theatrical lighting; nine robotic cameras and an HD media suite; and top-of-the-line audio recording and sound reinforcement equipment. The campus also includes seven audio, lighting and video design and post-production studios. The successful applicant for this position will join a 17-member team (specific to concert operations and to audio, lighting and video production) in producing media-rich performances for live audiences, and for live simulcast onto the building's exterior projection façade, the largest permanent projection surface in North America.